Shipping Policy

Orders are shipped Monday through Saturday. Orders placed on Sunday or on holidays will resume processing the following business day. Please allow up to 2 business days to process orders. A Shipping Confirmation email is sent upon shipment and will include Tracking.

Domestic Shipping

Under 16 oz - First Class (4-7 days)

Over 1 lb. - Priority Mail (2-5 days)

International Shipping

Please contact us at for rates.

Brand New 2nd Hand is not responsible for lost or stolen shipments. You will be responsible for filing a claim with the carrier. Once your claim has been filed, please contact us directly at with information regarding your situation and your claim number.